Shipping policy

Processing Time (TAT)
All items are custom made to order. Please allow 10–14 business days for production (excluding weekends and holidays).

During high-volume periods or live sale events, processing times may extend slightly. We appreciate your patience as each item is created with care.

Shipping Time
Once your order has been processed, shipping times vary based on carrier and location. PensAndPetalsXOXO is not responsible for carrier delays once the package has been shipped.

You will receive tracking information via email once your order is fulfilled.